Food and Beverage Service eLearning from Emerit delivers the skills and knowledge needed to be an effective food and beverage service professional in the Canadian tourism sector. Learning content is based on the Food and Beverage Server and Banquet Server National Occupational Standards, which are developed in consultation with industry experts and practitioners and cover all aspects of working as a professional in these occupations.

Emerit Food and Beverage Service eLearning is divided into eight modules, covering professionalism, product knowledge, opening and closing procedures, safety and security, and financial transactions, as well as specialized service skills for banquets and various types of alcohol. Learners can explore all modules in sequence, or choose modules that cover areas where their skills and knowledge may need improvement.

The modules are:

• Shift Procedures
• Professional Guest Service
• Demonstrating Product Knowledge
• Completing the Dining Experience
• Risk Management
• Wine and Beer Service Basics
• Liquor Service Basics
• Banquet Service

Along with the Food and Beverage Server and Banquet Server National Occupational Standards, Emerit Food and Beverage Service eLearning can be used as a resource for professional development and to prepare for a career in food and beverage services. Professional Certification is also based on the National Occupational Standards. To learn more, visit emerit.ca.

To be as accessible as possible, the modules contain various layouts—which can include a combination of text, images, graphics, and interactive buttons—and are accompanied by narration and captions.

Upon completion of all modules, learners will receive a Certificate of Achievement.

By purchasing this course, you consent to having your first and last name and email address shared with our partner Emerit (Tourism HR Canada).