Workplace Essentials eLearning from Emerit delivers the skills and knowledge that employers are looking for, and that new workers need to enter the workforce and enjoy a successful career in the Canadian tourism sector. Workplace Essentials eLearning content was developed in collaboration with tourism employers, professionals working in the sector, and human resources experts.

Emerit Workplace Essentials eLearning is divided into nineteen modules, covering Canadian workplace culture, communication skills, professionalism, customer service, thinking skills, and more. Learners can explore all modules in sequence, or choose modules that cover areas where their skills and knowledge may need improvement.

Modules include:

• The Canadian Workplace
• Communicating on the Job
• Professionalism
• Meeting Employer Expectations
• Building Positive Workplace Relationships
• Being a Customer Service Star
• Thinking Skills
• Taking Initiative
• Managing Challenges in the Tourism Workplace
• Adaptability
• Canadian Tourism Sector
• Starting Your Career
• Sustainability
• Balancing our Work and Life
• Health and Safety
• Time Management
• Working with Numbers and Money
• Working with Information and Technology
• Security

Emerit Workplace Essentials eLearning can be used as a resource for professional development and to prepare for a career in the Canadian tourism sector. Emerit also offers eLearning for many tourism-related occupations that are based on National Occupational Standards. Professional certification options are also based on the National Occupational Standards. To learn more, visit emerit.ca.

Upon completion of all modules, learners will receive a Certificate of Achievement.

By purchasing this course, you consent to having your first and last name shared with our partner Emerit (Tourism HR Canada).